EFI (Fiery)
|Senior UX Designer
Bengaluru, Karnataka, India
Summary
Led end-to-end UX initiatives for enterprise print-production tools and digital front-end task flows, driving significant improvements in operator efficiency and user experience.
Highlights
Led comprehensive end-to-end UX audits of Fiery Command WorkStation and print-production tools, combining heuristic evaluation with operator contextual inquiry to identify critical pain points across job submission, color management, and queue workflows.
Redesigned core digital front-end (DFE) task flows, significantly reducing operator clicks and cognitive load during high-volume job setup, imposition, and finishing processes.
Translated complex audit findings into prioritized, data-informed recommendations, successfully influencing product directors and engineering leadership to shape strategic roadmap priorities.
Collaborated closely with Product Managers and development leads on advanced workflow-automation features (preflight, job routing, RIP settings), leveraging AI-assisted tools (ChatGPT/Claude, Figma AI) to accelerate documentation and exploration.